Why Aren't They Buying? A Deep Dive into Customer Objections

Hello and welcome to the show. Today. The question we're going to tackle is what are the best practices for overcoming sales objections? Now, I suspect this is something I've already dealt with in on the podcast in the past, but because we have newbies people discovering the show every now and then, it's not a bad idea to keep revisiting some of these topics. Apart from that, I suspect that the last time I tackled it, it was very tips and tricks kind of, I think that was kind of the approach that I took.

But right now I think I'd like to tackle it, yeah, with some tips and tricks, but probably giving more of the right perspective, more of the right mindset to have when dealing with sales objections. So First off, as usual, we have to define what an objection is. And of course, I'm not going to give you the correct business definition. I'm just going to give a everyday, everyday simple definition that you can use and that you can remember.

So an objection is not just when the customer says no. An objection is when the potential customer or client or whoever it is you're trying to talk to the stakeholder when they give some reason for not taking the next step with you or for not going ahead. So whatever it is, that is an objection because some people think objections are just when somebody says your price is too high or let me get back to you, So yes, your price is too high,

let me get back to you. Those are very common ones. But anything beyond those two or in between, that seems to sound like a reason why the person is kind of delaying and they don't want to go ahead. And anything that comes up that is an objection for when the person is not ready to take the next step. So of course, we need to find out why do people have objections when we are in a, a business context. And if you remove your business owner hat for a bit and just remember that we're all human,

it will occur to you that, oh, sorry about the noise in the background. This is an, you know, after about episode. So expect to hear people talking, cars in the background, things like that. So yeah, so forget that we're business people. You know, we're trying to move products and we're trying to sell our services. I remember that we're human beings. You will see that it's perfectly normal for people to have reservations or to have concerns or to be confused.

For instance, two, 2-3 weeks ago, I minded my business at home trying to get some work done. And then my son comes and he's like dad and like, yes, what is it? He says the DSTV is not working. And so I told him, have you looked outside? I said yes. I said, can you see the rain? I said yes. I said yes, it's because of the rain. That's the reason why the signal is not showing. And then my son said, no, the dish must be spoiled.

And I told him, look, you don't know anything about the STV. The dish is perfectly fine. I had it reinstalled two years ago. Can you see it out there? It's fixed with a metal rod. The wind has not been heavy. There's no problem with the dish. So you guys go and play. Leave me alone. I'm doing some work. And that's how I brushed him off. And then several hours, he came again and he said dad was like, what? And he says the DSTV is still not showing.

I said, look, can you look outside and said, yes, can you see it's still raining? And said, yes, so don't disturb me. You know, go and play. In fact, go and read your books. Bring the computer open to Khan Academy. You haven't done the math videos. So what was the last video you did? OK, do this video. Do this video, solve the problems. And, you know, let me be. And then he went away. And then the next day started again, this time both of them,

dad was like what said DSTV is not working. I said OK I went, I looked at it, I fiddled, nothing seemed to be working. I looked at the dish and the dish seemed fine, but still I just called the DSTV guy. I told him OK thing is not showing, this is the error message, blah blah blah. And then he says oh it must be the dish that needs repositioning. I said OK, no Allah, no problem, when are you free? I'm free in two hours.

OK, come let's get this thing sorted. And then he comes and then he came and he pulled out the machine and he stuck something at the back of the TV, stuck something at the back of the decoder. He fiddled something here, fiddled something there. You know, some biographs came up, signal strength, this, blah, blah, blah. Then he went outside and then next thing he said, Olga, I said, what happened? He said, the signal receiver is bad.

In my mind, I'm thinking, hi. Oh God, I'm just spending money up and down and like I didn't need this to happen also because in my mind I was thinking, as you know, when they say signal receiver is bad, I'm thinking that's something that will maybe cost 100 grand or something like that. So when you're talking to your potential customer, you are, I mean, for you, you know what's going on on your own end. Well, on their own end, it can be any number of things.

And the truth is at that point in time, I just didn't want to hear that something is possibly bad. I just wanted the guy to come. I said that oh OK, during push the DSTV the wrong way and then he will set it and then he will say OK, how much is your label? I give him a few grand and then he will leave. I didn't want him to come and now say that this is part and then that is spoiled. So receiver is spoiled blah, blah, blah.

Are you sure troubleshoot is OK? You know what, let me put this new receiver and then we'll troubleshoot again. We'll troubleshoot trouble. Is it troubleshooted or troubleshoot? So we troubleshooted trouble shots, trouble shots or whatever it is, and it turns out that the decoder was bad. So oh, no signal is coming through. It's the decoder that is not processing. So we need to buy a new decoder. And then I'm thinking, OK, what kind of rubbish is this?

So I might need to buy a new receiver and I might need to buy a new decoder. So OK, so call the office, find out how much it is, you know, blah, blah, blah. But see, the longest shot of this story is just that you're catching people on any given day with all kinds of yawa and all kinds of priorities going on in their life. And so let's face it, you, you're a professional. You know what's up? You know that look, dude, you need to buy this receiver.

You need to buy this decoder. But at the time, people just have reservations. They have concerns or they're confused. So me, I was generally confused. Like, how can you say that the receiver is bad? This receiver has been fine. Now we just put a new set up like two years ago. I can't be telling me that receiver is bad. Then this decoder. OK, well, for the decoder, to be honest, we've been using that decoder since since my older son was born.

So that decoder is before he was born himself. So the decoder is over a decade old. So that one I made. OK, yes, maybe it was was time to change. So people have all kinds of reservations. They have all kinds of concerns, you know, and they have confusion because you're the pro, you know what the problem is. But the young man you're talking to is just wondering how can this possibly be the problem? I did this, I did this.

You know, we all have limited knowledge. So you know, he came with his diagnostic gear, he plugged it here, he plugged it there. The thing was showing all kinds of graphs. I don't know all those graphs and the numbers means. So you're catching people at different times of the day, different priorities of the month, different priorities of the week, different priorities of the year. So everybody has reservations, everybody has concerns and everybody's confused about one or two things.

That is the reason why objections come up. So in that kind of situation of your DSTV repair person, it's not that consumers are shifting or consumers don't know what they want, But if the guy actually says, you know what, give me some time, I'll call you when I'm ready. It's not because he's being shifty. It's because of a whole bunch of things, OK, school fees is coming in. I need to shove out this. OK, this person is asking me for that.

I'm going this person, this DSTV is just not a priority right now. So you know, that's how it works. So the same thing for your product or your service. Everybody has reservations, they all have concerns, they have confusions, and that is the reason why people just don't want to take the next step. So people are not liars, people are not stupid, people are not sketchy. It's just normal. We all do the same thing. Now, another thing that we need to consider is apart from the normal reservations, concerns and confusions, sometimes it's that the people, the person does not want what it is that you're selling or the person does not need.

And in those situations, it's your fault because you shouldn't be starting conversations with people in the wrong place. Which is why over here on the podcast, I keep talking about qualification and discovery conversations. You need to be having conversations with people where you're trying to figure out who are they, what are they about, what's the problem, what vision are they trying to work towards? You know, those sorts of things.

And is this even a problem that is worth solving? Because sometimes it might be a want or a need, but then the problem is not big enough to solve. Now on this strength of priorities, if school fees is next week and I'm tight on cash and me and my wife have a couple of other things that we're planning. And the children are going to be back in school anyway. And so they won't be at home for 10 hours of the day. And then the remaining 10 hours,

we can always do Netflix. I mean, you can see how in that situation, yes, there's a problem. Definitely the problem needs solving. But you can see how the person can say, let me think about it. I'll get back to you. And in two weeks, the person hasn't called you for the new decoder. It's because at that time, it's a, it's just a problem that is not big enough to solve, right? So this is the right way to look at it. So let's stop being frustrated when people say no, when people say let me think it over or let me get back to you, or let me discuss my wife, my sister, my pastor, my younger brother.

Let me call my parents, let me pray about it. Whatever it is that people say, let us stop getting frustrated when people say that because most of the time people have legitimate reasons for saying all these things. Very, very cogent reasons. You know, you only know you, you don't know them, so you don't know where they are right now. So you have no idea what's going on. So we just need to have the right perspective. First of all, that is the first best practice that we need in overcoming sales objections.

We're catching people at different times. We're catching people with different priorities. We don't know what's going on. You see somebody, the person is looking all right. I mean, you look at me, my skin is fresh, I'm baby faced, I have a pot belly. You think this guy is loaded. You know, all is all, everything is good. But you don't know, the person might be fresh on the outside. You don't know what's happening in the pocket or the person might be fresh on the outside.

The pocket is real nice and good, but you know, something has just happened and so there's not much of A priority anymore. So the right perspective is number one. Stop taking it personal. It's just business. I know it sucks that you're talking to somebody. You guys are getting to that stage where you're now talking money. You're thinking maybe like 3 or 400 KMI enter your pocket and then it just doesn't work out. So I know it sucks because every little bit helps.

So even if it's 1010 K, 2020 K, everything adds up. So it helps. So First off is don't take it personal. It's just business. This thing happens. Apart from that it's perfectly normal. We all have our self-interest to protect. We will have to think about ourselves 1st and then everybody wants to preserve their own autonomy. So there are lots of reasons why people will object. Don't want to take the next step. And remember we're human so we all do the same thing.

So stop forming all high and mighty and righteous. You do the same thing too. It's just that you're not conscious about it, but you do it all the time. So yeah, that's Part 1, the right perspective. Don't take it personal. It's just business. So number two-part of the right perspective is since we're catching people at different, you know, different stages in life, different priorities and all what not, the best we can do is to acknowledge and to empathize and then ask a couple of questions so that we can get to the root of the concerns.

Because if the people are saying, let me think about it, let me pray about it, let me talk to my pastor. I'll call you when I'm ready. If they say that because they have reservations, concerns and they're confused about stuff, If the person says let me talk about it and it's OK, sorry, let me talk to my pastor about it and say, OK, no, I'll call you in two weeks. You haven't had a chance to address the concern. Is it the pastor or the husband or the wife who is not a specialist in this matter that they're going to discuss with you really think the person is going to give them the best professional opinion about how to get this thing solved?

You are the one as a professional, you have to tease out what it is that is going on so you can address it here and now. So that even if they're going to discuss with husband and wife and pastor, at least let them go with the right understanding so that they can discuss properly. So get to the root of the concerns so that you can answer them. Then the another reason I ask questions, if it's one of these situations where they don't want it, they don't need it, they can't afford it or it's not a big enough problem, then of course there are other ways of of getting about these sorts of things.

So yeah, that's right perspective. So acknowledge and empathize. So like, Oh yeah, OK, I understand me my have to pay school fees next week. So yeah, I understand you didn't expect this thing to happen. So OK, it just happens. But OK, let me see what excuse? OK, Well, in that case, I didn't give him any excuse. I just went ahead and did it because, well, anyway, we just did each other. We fixed it. So yeah, there's DSTV now in my household.

And I was like, OK, so I didn't give him any objection, but if I gave him an objection, what kind of objection would he be? Let me see a DSTV person comes, you know, for once on the podcast, I'm blank. I can't think of an objection that I would give or that somebody would give if a DSTV person comes to your house. OK, I'm blank. I can't think of one, but the usual examples for let's say something else. Somebody says it's too expensive, so acknowledge and hypothesize.

You can say, Olga, I understand this thing over economy. Yeah, things are expensive, especially with the rate of the dollar or something something something you know that small side chat just to acknowledge and to empathize. But then you have to ask the question like, OK, Sir, when you say it's expensive, so that means you're looking at one or two other proposals. And then you keep quiet and then you hear because if Olga has been listening to two or three other people and he has other proposals, you need to get a sense of what is on that proposal so you can make a correct comparison.

Because sometimes Olga has spoken to, let's say what you quoted was 350 K Olga has spoken to somebody and their own is 250. You will now just say you now start trying to discount to 250. But you need to compare and contrast first. If you say, oh, OK, you listen to other people, somebody said 250, you ask more questions like 250 for so, so, so, so Olga, Are you sure? OK, wait, what is the capacity that the person gave you?

Is it the capacity of that capacity? The guy will answer. That's the reason why. Now that for that one is a lower capacity, something that of course, if it is this capacity at social sound. So of course, I'll give to you at 2:50. But for this problem that we're trying to solve, you actually need a ABC and an XYZ. So you should not be looking at anything lower than this grade. So you see how in this case somebody says you're too expensive, you empathize.

Is that attainable economy, the dollar times I had school fees. And then you ask a couple of questions. You've been talking on other people. Oh, OK, these other quotes and really what grade? And that's the reason why this grade is inadequate. You should be looking at this grade and this grade even if you don't buy from me. So you see now in this case, how you're able to deal with your objection. Well, at least at the very least educate the customer that the other quotes that he's talking about are not going to be adequate to solve the problem.

But if the person says, let me think about it and say, OK, boss, no, I'll, I'll call you next week, you can see how you are not going to get a chance to even figure out what the main problem was and then deal with it. So acknowledge or empathize, ask questions to try and get to the root of the problems where people have reservations or concerns or they're confused about something, Try and deal with it now. I mean your proposal and then make another proposal again.

So that's just how it works. So yeah, try and find out. Do they have any reservations around price? Let's see, what else are they confused about? Specs or quality? Or is it that they have concerns? OK, yeah. So wedding photography, this is one that I faced a couple of times where somebody would say, ah, I like it, everything is good, this and this and that and that. But during my sister's wedding, the photographer did this, the photographer did that.

You know, used to, I used to hear that one a lot, that during my sister's wedding, during my cousin's wedding, during my colleagues wedding, something, something, something. So sometimes people just have reservations and they have those sorts of concerns that look, you look legit, you sound legit, The samples look legit as everything seems on point. But I just don't want to pay this money because I'm afraid the person that did my sister's wedding, he also looked legit.

He also sounded legit. He also blah, blah, blah, blah, blah. But on the day of the wedding, he was three hours late. Apart from being 3 hours late, he missed these photos. Apart from missing these photos, he was supposed to have delivered in three weeks, but instead he took six months to deliver, you know, blah, blah, blah. So yeah, ask questions. Guess root of the problem, then you're going to be able to know how to address it.

So if the person says let me get back to you, but you never ask that question and you don't figure out that they have concerns, you're not going to be able to address it. So if they are afraid because it's what happened at my sister's wedding, you know, blah, blah, blah. If you don't at least get the chance to tell them that, oh, OK, no, this is not going to happen because you live over here, This is my contingency plan.

I know this venue, we're having two shooters. This is our backup. This is how we shoot. We have redundancies. So even though I miss this second shooter always catches that this is delivery process. This is our guarantee. This is, you know, you'll be able to have that whole conversation if you don't ask questions. OK, so I think I've all flogged this whole thing about reservations, concerns and confusions. So now let me move on to the other leg, which is sometimes people are objecting because they don't want it and they don't need it.

In that case, it's your fault because it happens all the time. Let me see. OK, Yeah. So I was chilling outside the estate a couple of days ago. I can't remember what I was doing there. And then one of these guys, it's the same DSTV thing because I, the DSTV guy, didn't know my address. So I just told him to drop out Zone D you know, I want to pick him up Zone D So I was chilling outside the estate now waiting for the guy.

And then one of these guys comes along. You know, these my little boys that sell these, What do you call this thing like baraga as in it's, it looks alcoholic and there's some roots inside. The thing looks fermented. It looks like engine oil. But any people drink it for all kinds of things. You know, all these miracle medicines that if you drink it, you know, you have no erectile dysfunction. Your liver will be clean, your kidney will be clean, your sugar will go down, your diabetes will disappear, your eyesight will be restored in all those magic medicines.

So I'm there minding my business, and then this guy walks up and because of my potbelly, everybody assumes that I have all kinds of problems. And so he walks up and he's trying to tell me that, Olga, that you buy this one. You know, your girlfriend would appreciate you. No more weakness. What again? No more sugar, no more diabetes, no more these, no more that. And of course, my eyes are kind of yellow. I don't know why, but that's just how my eyes are.

He said my eyes too, would be clear and everything. And I'm like, no thanks, thanks. No, no, no, I don't need it. No, no, no thank you. No thank you. No thank you, no thank you. And sometimes the people are just saying no thanks, I'll think about it. Come back in two weeks. The reason why they're saying that is because really, really, really there's no need. So all the problems that he's talking about, I don't have. I don't have diabetes, so no need.

I don't have erectile issues, so no need. OK, Well, TMI for the podcast, my eyes being yellow, it's something else. I've seen the doctor. My eyes are perfectly fine. The Oh, by the way, for those of you who don't use glasses and you've never seen an ophthalmologist, you can check the how do you call this like eye pressure, like blood pressure, where you can check it for the eyes. So the pressure on my eyes has in everything is fine.

Like there's no problem. And to be honest, even if I had a problem, I'm not going to buy from this roadside guy, but people buy from them. So anyway. So sometimes somebody is saying no thank you, no thank you. Let me think about it. Let me talk about my wife. Let me pray about it. Let me talk to my pastor, come back next week, e-mail my secretary. Sometimes people, I give you the whole run around because they just don't want to shout at you and say, look, young man, can you get away, please?

You are annoying me. Should I try to be polite? What really they don't want and they don't need. And when that happens, it actually is your fault. If you go for wedding photographers, you go, you talk to the bride. Our congratulations just got proposed to. You guys are talking, talking, talking. And then, oh, when is the wedding? She says, oh, the wedding is next year, but you're trying to close the deal now. Well, there's a want, but really, there's no need.

Yeah, she wants a wedding photographer, but the wedding is next year. This is Niger. In Nigeria, we don't book wedding photographers a year out. I think maybe wedding halls, people book wedding halls maybe like six months out. I don't know if the trend has changed, but one year, I don't think so. So I know in America people book wedding photographers one year out. If you're like a superstar wedding photographer, maybe even two years outside, they'll book you down.

But Niger, that's, that's just not the culture. So in that case, there's a want, but there's not really a need. I mean, it's it's next year, it's 1213 months away. So trying to collect a deposit now that's a long thing. So we need to give ourselves brain sometimes. Sometimes we're the one who are causing the objections. There might be a want, but it's not really a need yet. And then sometimes people can't afford, which is why I say have the money conversations early.

Because if you have the money conversations early, you know that this person can't afford, you know, you just leave it. So if you're a DSTV guy and this kind of thing happens and the person is wasting money objections and it looks like they have unrealistic expectations about Decoder. If you've told the person that really, really, really decoder is 55 K and the person doesn't believe and the person thinks they can get it cheaper, but you as a professional, you know that there's no way they can get it cheaper.

Oh, you do. There's no, there's no point in harassing the person. I say, well, OK, well, I've told you if you want, you can go to the STV main office or blah, blah, blah, blah, blah. And Rachel, here's my phone number. If you change your mind, let me know. I guess that's the best you can do in that situation. Money objects. I mean, they can't afford it. They can't afford it. Money expectations, unrealistic. There's nothing you can do.

So stop wasting your time there. And then what else? OK, I've already spoken about how it's not just a big enough problem. So when you're dealing with these sorts of situations, no want, no need, people can't afford, it's not a big enough problem. Then what you do is move on, really. Because when you're dealing with this class of things, this one is really, really substantial. Just move on. You're not, you're not, you're not Moses.

You're not going to squeeze water from a rock. Just move on. Or you hand them over. So as a wedding photographer, that's what I used to do. Like, OK, no, allow. No problem. I really can't match you on that price. But I know somebody who seems OK. He works within this range. Let me hand you over. So call my colleague. This is his phone number. He'll take care of you. Just tell him that you're from Tavishima. And then I'll leave it like that.

Hand it over to someone else who can sort them out or try and get a referral. That's something that I learned when I was trying to do when I was selling insurance, briefly selling insurance and financial products, because in that space they try and get referrals from everybody. So. Oh, OK, you already have a provider, you already have life insurance, you already have this, you already have that. OK, fantastic. No problem.

Have a wonderful day, man. Oh, but before I leave, do you know anybody who might need XYZ products? You know, so you're currently with this provider, they're giving you 12%, you're happy with it, no problem and have a wonderful day. Oh, by the way, Ma, is there anybody else in this office and you know that could benefit from this kind of product? So. Oh yes, I had talked to Colleen accounting department. Oh, OK, thank you.

Ma. Can I have his phone number? You get the phone number and then you leave. You try and get a referral out of the situation because you're trying to look for someone else to talk to because currently you can't help this person. This person has no wants, no need that you can meet. So try and get a referral off of that person. So step one, hand them over to somebody else. Step two, try and get a referral off of this person.

Or Step 3, especially for those people who have a problem that is not big enough yet or that is not worth solving. Like let's say you're in the financial production team because this one currently is buying insurance from Leeway, unless you're selling insurance from Access, doesn't mean she might not change in the future. So you get people on the lead nurturing campaign. Lead nurturing is just lucky, where lead is someone who has done something to show that he might be interested in your product or service.

If this woman has bought insurance or financial products before, the chances are she might want to buy again. So you come up with a campaign where you stay in touch with people over e-mail or over WhatsApp or over Telegram or whatever it is that you do. The whole point is you just want to remain top of mind with these people every week or every month, Shad, they should be seeing you and remember, like, oh, OK, this person is there so that when the problem becomes big enough or when they reassess their priorities, they know that, OK, you can call this guy,

you can call this babe to help sort of sort you out. So that's the whole point of lead nurturing campaigns. You're just trying to remain top of mind with people until the problem becomes big enough or until they're ready. So, you know, you put them in, you know, you send them WhatsApp messages. Let me see, well, apart from WhatsApp messages, staying in touch, WhatsApp messages, educating them on educating them on things in your industry.

Let me see, OK, I'm kind of black now, but depending on the context, you know, we can actually sit down no matter the industry and come up with some sort of campaign that worst case scenario, even if it's once a month, you'll be able to send one message to them just so they can see that, oh, OK, this person is alive. This is what this person does. If things change, I can reach out to this person and maybe also re educate people so that educate people continually so that they have a better understanding of things they might not have considered before.

Because somebody might have gone ahead and bought some insurance product with lead way or with access. And let's say you're selling insurance for does GT bank have insurance products? OK, let's say Nikon, so Nikon insurance. So maybe people have been buying one kind of insurance product, but it actually is not a fit for them and they don't know that because of changes in government policy or something like that. If you have those people on e-mail or WhatsApp, we're sending them messages and things like that.

You could be through those messages that they now find out about a tax change here or legal change here or whatever that makes more sense for them to switch. And you know, there are deals that have been one that way because somebody sees something put out and they call you and say, oh, I saw what you said in that last WhatsApp message or I saw in your last Instagram post, you know, something, something, something, is there something I

need to be concerned about? And maybe we'll have the conversation and you know, it might and who knows. Anyway, 30 minutes. So let me just wrap it up. I've gone for too long. So the best practices for overcoming sales objections is, first of all, just get the right perspective. People have reservations, people have concerns, people are confused about stuff. So empathize with them. Ask them questions, figure out what the problem is.

If you can address the reservation or the concerns, that's cool. It might make it easy for you to continue with the with the business deal if they have confusions, hopefully you'll be able to clarify what the confusion is and might be able to make progress. But where you are dealing with situations where there's no want, there's no need, they can't afford it. The problem is not a big enough problem yet. Please move on.

Don't waste your time. Hand them over to someone. Don't waste your time. Try and get a referral. Don't waste your time. If this door is closed, another door might be opened. And then if you think something else might come out of it in the future, look for some way of staying in touch. Back in my wedding photography days, one of my wedding planner friends scolded me seriously because she noticed that I talked to brides and I talked to grooms, but I never follow anybody on Instagram.

I was just like, how can you not follow them on Instagram? And I was like, why should I follow them on Instagram? He said, look, this is how it works. You follow them on Instagram, a couple of them will follow you back as you are putting up photos on Instagram, they will now be seeing your photos and that's how you remain top of mind. And I was like, oh, I see. For me, the way I was looking at it was I was tired of seeing people's rubbish on my Instagram timeline.

So I unfollowed as many people as possible. But my wedding planner friend severely scolded me. And I realized that what I was doing was not a wise business move. I should follow as many of the brides and groom as possible. Maybe as their own thing comes up, I just click on not interested or deprioritize, hide, whatever. So my timeline is now flooded. But at least there's the possibility that as I'm putting up photos, all these other brides and grooms that have followed me back will be seeing my stuff and then remain top of mind.

So it doesn't have to be WhatsApp, it doesn't have to be emailed. There are different ways of remaining top of mind. So follow people on Instagram, let them follow you back as you're updating stuff, they'll be seeing it and they'll be, they'll be remembering you exist. For LinkedIn, it's the same thing. Follow them, follow back, exchange all 2 messages. As you're posting on LinkedIn, they'll be seeing your stuff on LinkedIn, they'll remember that,

oh, you exist. When I'm ready for solar or when I'm ready for DSTV or when I'm ready for insurance, this is the guy to call. So that sort of thing. So that's it for today pretty much. Please connect with me on WhatsApp. The phone number is 08064662140. Country code is +234. For those of you who are not Nigerian, then yeah, LinkedIn has the best place for business and career development. So those of us who are listening to shows like this actually should be on LinkedIn is the best place to be.

Well, except for except if you're in the business of selling scrap, for instance, like people who sell scrap, I know that they have very active communities and buy networks on Facebook. So if you're a scrap dealer, then go on Facebook. Well, if you're not a scrap dealer, then you should be on LinkedIn. So the name to look for is Tavishma Agade. That's my name. I'm the host of the show. You'll get the correct spelling of my name from the link.

We're currently listening to the episode. So if you're listening on YouTube, bottom left above the title, you see my name. Just copy that name, paste it in LinkedIn. And then you see me, my handsome Facebook come out and just click on is it connect? I'll be sent connected. Well, I think you see a blue icon that says connect, so click on that. We'll get connected. And yeah, we can have a chat. So you all have a wonderful day.

And yeah, so that's it. I'll catch you guys at the next episode.